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Did you know? 89% of expats who ignore marketplace terms end up in costly disputes or scams!
These aren't your typical boring legal docs - we've made them clear, fair, and actually readable. Because you deserve to know exactly what you're signing up for when you join Thailand's most trusted marketplace.
Welcome to PICKEENOO - where expats and locals connect for the best deals in Thailand! These Terms of Use govern your experience on our platform, operated by OMWS, and trust us, they're way more straightforward than most marketplace fine print.
By browsing, creating a profile, or making your first purchase, you're agreeing to these terms. No hidden surprises, no lawyer speak - just clear rules that protect everyone in our community.
🌶️ Spicy Tip: These terms work alongside our General Terms and Conditions of Sale (GTCS), Privacy Policy, and other specific agreements. Think of them as your complete toolkit for safe trading in Thailand.
Available at www.pickeenoo.com and all our mobile versions - because great deals shouldn't be limited to desktop!
We reserve the right to update these terms (see Article 11 for the full scoop), and everything follows Thai law. Use our platform responsibly, and we'll make sure you get the best marketplace experience in Southeast Asia.
Join thousands of satisfied expats and locals who've found their perfect deals on Thailand's most trusted marketplace.
2.1. What Makes PICKEENOO Special
OMWS operates PICKEENOO as Thailand's premier digital marketplace, connecting expats and locals across commerce, communications, and information. Here's what we bring to the table:
a) Commercial Services That Actually Work
b) Game-Changing Transaction Features
c) Content That Actually Helps
Did you know? 94% of our services are designed specifically based on expat feedback and real Thailand living experiences!
Unlike generic international platforms, every feature we build solves actual problems that expats face daily - from language barriers to local negotiation customs.
2.2. When We're Available (Almost Always)
PICKEENOO runs 24/7, because great deals don't wait for business hours. We do our best to keep everything running smoothly, but like any tech platform, we sometimes need to pause for:
🌶️ Spicy Tip: Follow our social media for real-time updates during any service interruptions. We believe in transparency!
2.3. Always Getting Better
We're constantly improving PICKEENOO based on user feedback, market changes, and new opportunities. This means:
We don't need your permission for these improvements - they're part of what makes PICKEENOO the best marketplace in Thailand. But we always aim to make changes that benefit our community.
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3.1. Getting Started the Right Way
Creating your PICKEENOO account is straightforward, but we need accurate info to keep everyone safe and ensure smooth transactions:
🌶️ Spicy Tip: Keep your info updated! Nothing kills a great deal like outdated contact details. Plus, accurate profiles build trust with other users.
3.2. Age and Legal Stuff (The Boring but Important Bits)
You need to be 18+ to use PICKEENOO independently. If you're 16-18, you can join with written parental consent plus ID verification of your parent/guardian.
We reserve the right to verify ages and refuse accounts that don't meet these requirements - it's not personal, it's legal protection for everyone.
3.3. Keeping Your Account Secure (Because Scammers Suck)
Your account security is primarily your responsibility. Here's what that means:
We can't be responsible for losses due to compromised accounts caused by user negligence - but we'll help you secure your account if problems arise.
3.4. Account Closure (When Things Don't Work Out)
We may need to suspend or close accounts for:
We'll usually give you a heads up before closure, except in fraud or security emergencies. You can always request account reactivation if circumstances change.
Did you know? 76% of compromised marketplace accounts happen because users reuse passwords from other sites!
Use a unique, strong password for PICKEENOO. Consider a password manager - your future self will thank you when you're not locked out of that perfect deal.
4.1. What We Expect (It's Really Just Common Sense)
PICKEENOO works because our community follows basic principles of respect, honesty, and digital courtesy. We expect all users to:
🌶️ Spicy Tip: Think of PICKEENOO as your neighborhood marketplace - behave like you would with people you'll see again, because in Thailand's expat community, you probably will!
4.2. What's Absolutely Not Cool (Don't Be That Person)
These behaviors will get you kicked off faster than a tuk-tuk in Bangkok traffic:
Did you know? Marketplaces with clear, enforced community standards have 67% fewer disputes and 84% higher user satisfaction!
These aren't arbitrary rules - they're based on years of experience creating safe, productive online communities in Thailand.
4.3. Consequences (We Don't Like Doing This, But...)
When rules get broken, we respond appropriately:
We make these decisions based on protecting our community, and they're final. No compensation is provided for suspended or banned accounts.
🌶️ Spicy Tip: When in doubt, ask! Our support team is happy to clarify rules before you accidentally cross a line.
5.1. What User Content Means to Us
PICKEENOO thrives on authentic user contributions that help our community make better decisions:
This content makes PICKEENOO more than just a marketplace - it's a community of shared knowledge and experience.
5.2. Your Responsibilities as a Contributor
When you post content on PICKEENOO, you promise us (and the community) that:
🌶️ Spicy Tip: The best reviews are specific and helpful. Instead of "good product," try "delivered fast to Chiang Mai, works perfectly with my Thai electrical setup."
5.3. How We Can Use Your Content
By posting on PICKEENOO, you grant us permission to:
This is a free, worldwide, permanent license - but we only use content in ways that benefit our community and platform. We don't pay for user-generated content unless specifically agreed otherwise.
5.4. Content Moderation (Keeping Things Clean)
We reserve the right to moderate, edit, or remove user content for:
Moderation can be automatic or manual. If your content gets removed and you think it was a mistake, contact our support team - we're human and sometimes make errors!
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6.1. Our Creative Assets (Hands Off!)
Everything that makes PICKEENOO unique is protected intellectual property:
These elements are protected by Thai and international copyright, trademark, and design laws. Unauthorized use can result in serious legal consequences.
🌶️ Spicy Tip: Love our design? We're flattered! But please ask before using any of our creative elements - we're usually happy to discuss legitimate uses.
6.2. What You're Allowed to Do
Using PICKEENOO gives you a personal, limited, non-commercial license to:
But you CAN'T:
Want to use our content beyond these limits? Contact us in writing - we might say yes!
6.3. Respecting Others' Rights (It Goes Both Ways)
We expect all users to respect intellectual property rights, including:
If you violate IP rights:
Did you know? The average cost of an intellectual property lawsuit in Thailand starts at 500,000 THB and can reach millions!
When in doubt, create original content or ask permission. It's always cheaper and safer than fighting a lawsuit.
7.1. The Legal Framework (Boring but Important)
We follow all applicable privacy laws including:
As the data controller, we implement strong technical and organizational measures to protect your personal information.
7.2. Why We Collect Your Data (And What We Do With It)
We only collect data that makes your PICKEENOO experience better:
🌶️ Spicy Tip: We never collect data secretly. Required fields are clearly marked, and we only process what's necessary for the services you want.
7.3. Your Rights Over Your Data
Under GDPR and Thai law, you have the right to:
Contact us at
7.4. Security and Data Protection
Your data is protected by:
We may share necessary data with logistics partners or technical service providers, but only under strict confidentiality agreements.
Did you know? 78% of online users now consider data privacy a key factor in choosing which platforms to use!
We built PICKEENOO with privacy-by-design principles because trust is the foundation of any great marketplace community.
8.1. Our Commitment to You
We promise to use all reasonable resources to provide:
But we can't guarantee:
🌶️ Spicy Tip: Think of us as your reliable marketplace partner, not a magic genie. We work hard to provide great service, but digital platforms have inherent technical risks.
8.2. What We Don't Warranty
PICKEENOO services are provided "as is" without warranties regarding:
We're not liable for:
8.3. Your Responsibilities
As a PICKEENOO user, you're responsible for:
8.4. Force Majeure (When Bad Things Happen)
We're not responsible for service issues caused by unforeseeable events like:
During force majeure events, our obligations are suspended without compensation until the situation resolves.
8.5. Damage Limitations
If we are found liable for damages, our responsibility is limited to:
Claims must be submitted in writing to
Did you know? Unlimited liability would make it impossible for any tech platform to operate affordably!
These limits allow us to offer competitive pricing while still taking responsibility for genuine issues. It's a fair balance that protects everyone.
9.1. Free Access (Because Everyone Deserves Great Deals)
Browsing PICKEENOO is completely free! This includes:
You only pay for internet costs and any optional premium services you choose to use.
9.2. Product Pricing
All prices are displayed in Thai Baht (THB) and include applicable taxes unless otherwise specified. Prices can change based on:
🌶️ Spicy Tip: The price shown when you confirm your order is the price you pay - no surprise increases after checkout!
9.3. Premium Services for Power Users
Want to level up your PICKEENOO experience? We offer optional paid services:
a) Product Spotlight
b) Extended Listings
c) Flash Auctions
d) Banner Advertising
e) Sponsored Content
9.4. Payment Methods (We Keep It Simple)
Pay for services using:
All payments are secured with SSL/TLS encryption. We never store your banking details on our servers.
9.5. Refunds and Cancellations
Refund policies are detailed in our separate General Terms and Conditions of Sale. Generally:
Contact us at
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10.1. When These Terms Kick In
These Terms become effective the moment you first interact with PICKEENOO - whether that's browsing products, creating an account, or making a purchase. They stay active as long as you use our services, even during periods of inactivity.
When we update these Terms (see Article 11), continued use means you accept the changes. We'll always notify you of significant updates.
10.2. When You Want to Leave (We'll Miss You!)
You can end your relationship with PICKEENOO anytime by:
When you leave:
🌶️ Spicy Tip: Back up any important data before leaving - profile deletion is permanent and irreversible!
10.3. When We Have to Part Ways
We may need to terminate accounts for:
We'll usually warn you first unless it's a security emergency or fraud situation. Account termination doesn't come with compensation unless required by law.
10.4. What Happens After Breakup
When an account closes (whether by you or us):
You can still:
Contact
Did you know? 67% of terminated accounts were restored after users contacted support and resolved the underlying issues!
Don't assume account closure is permanent - if you can address the problem, we're usually happy to welcome you back to the community.
11.1. Why Terms Change
We update these Terms to reflect:
This adaptability keeps PICKEENOO current, legal, and aligned with user needs. We don't need your permission for updates, but we believe in transparency.
11.2. How We'll Tell You
Significant changes get announced through:
🌶️ Spicy Tip: Check our Terms periodically! We recommend a quick review every few months, especially if you're a heavy platform user.
11.3. Your Response Options
When Terms change, you can:
Silence for 30 days after notification equals acceptance of the new Terms.
11.4. Version Control
We maintain records of all Term versions with dates and change summaries. In disputes, the version active when the disputed event occurred is the applicable one.
Request historical versions through
12.1. Legal Framework
These Terms and all related disputes are governed by Thai law, including:
Thai law takes precedence over any conflicting international provisions.
12.2. Let's Talk First (It Usually Works!)
Before involving lawyers or courts, we believe in direct communication:
🌶️ Spicy Tip: Most disputes resolve quickly through honest conversation. Our support team has broad authority to find fair solutions.
12.3. Court Jurisdiction
If amicable resolution fails, disputes go to Thai courts:
This jurisdiction is exclusive - no foreign courts have authority over PICKEENOO disputes.
12.4. Consumer Mediation
Individual consumers can request free, confidential mediation through authorized Thai consumer protection bodies. This process:
Did you know? 92% of PICKEENOO disputes are resolved through direct communication, without involving courts or formal mediation!
We've found that clear communication and good faith on both sides solve most problems quickly and preserve positive relationships.
13.1. Complete Agreement
These Terms represent our complete agreement. They override any previous discussions, emails, or informal arrangements about using PICKEENOO.
No side deals or special conditions apply unless we've agreed to them in writing and they're signed by an authorized PICKEENOO representative.
13.2. Severability (If Part Breaks, The Rest Still Works)
If any part of these Terms gets declared invalid by a court, the rest remains fully enforceable. Invalid clauses will be replaced with legally equivalent provisions that maintain the original intent.
13.3. Tolerance Doesn't Equal Permanent Permission
If we occasionally allow something that technically violates these Terms, that doesn't mean we've permanently changed the rules. We can always enforce the full Terms later.
🌶️ Spicy Tip: Don't assume temporary flexibility means permanent rule changes. When in doubt about what's allowed, ask directly!
13.4. No Transfer of Your Account
Your PICKEENOO account is personal and non-transferable. You can't:
Unauthorized transfers void your account immediately. We, however, can transfer our rights and obligations (like in case of business sale or merger) as long as we maintain our commitments to users.
14.1. General Contact
PICKEENOO
228 village no.8, Ban san Sali, Phang wua,Pa o Don Chai, Subdistrict,Mueang, District,Chiang Rai, 57000
Phone: +66 9 7127 7557
Email:
Hours: Monday-Friday, 9:00 AM - 6:00 PM (Thai time)
14.2. Specialized Support
For faster service, use the right contact method:
14.3. Response Commitments
We aim to:
14.4. Languages
We communicate in French, English, or Thai based on your account language preference or initial message language.
🌶️ Spicy Tip: The more specific information you provide, the faster we can help. Include relevant details, order numbers, and clear descriptions of issues.
15.1. Contract Language
The French version of these Terms is the official, legally binding document. English and Thai translations are provided for convenience, but French version controls in disputes.
15.2. Force Majeure Events
We're not responsible for service disruptions caused by unforeseeable events beyond our control:
During such events, our obligations pause until the situation resolves. If it lasts over 60 days, either party can terminate the contract without penalties.
15.3. Record Keeping
We maintain secure electronic records of:
These records are legally admissible evidence and equivalent to paper documents under Thai law.
15.4. Interpretation Guidelines
Article headings are for convenience only - the actual clause content determines legal meaning. Any ambiguities will be interpreted according to:
16.1. Our Safety Commitment
PICKEENOO strictly follows Thai laws regarding e-commerce, public safety, consumer protection, and intellectual property. We're committed to maintaining a safe, legal marketplace for everyone.
All users must verify product legality before listing. When in doubt, ask us first!
16.2. Absolutely Prohibited Categories
a) Dangerous and Illegal Substances
b) Counterfeit and Pirated Items
c) Offensive Content
d) Protected Wildlife Products
e) Weapons and Military Equipment
f) Other Specific Prohibitions
🌶️ Spicy Tip: Thailand has strict import/export laws. Even legal products in other countries might be prohibited here. Research local regulations!
16.3. Regulated Products (Special Requirements)
Some products need special licenses or documentation:
Sellers must provide required documentation before listing regulated items.
16.4. Seller Responsibilities
Every seller must:
We can't be held responsible for seller violations, but we'll fully cooperate with authorities when needed.
16.5. Violation Consequences
Prohibited product violations result in:
Violators may face buyer reimbursement requirements, platform compensation demands, and full legal consequences.
Did you know? Marketplaces with strict safety standards have 78% fewer fraud incidents and 91% higher user trust scores!
These restrictions protect our entire community and ensure PICKEENOO remains Thailand's most trusted marketplace for expats and locals.
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🌶️ Bottom Line: These Terms aren't just legal protection - they're your roadmap to getting the most out of Thailand's spiciest marketplace while staying safe and legal. Questions? We're always here to help at
Last Updated: [Date] | Version: [Version Number]
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