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If you are visiting Dubai or any other emirate as a tourist, every restaurant bill and shopping spree includes 5% VAT – but a big part of that tax does not have to stay in the country. As long as you buy from participating stores and follow a few simple steps before departure, you can reclaim most of the VAT you paid on your purchases. The system is fully digital, and once you understand it, claiming a refund feels more like scanning a boarding pass than filling out complicated tax forms. 🌶️
This 2026 guide explains exactly how the UAE tourist VAT refund system works: who is eligible, which purchases qualify, how Planet Tax Free and the Federal Tax Authority (FTA) handle your claim, and what to do at the airport, seaport or land border. You will also see how much money you really get back after fees, where to find self‑service kiosks and validation points, and how to avoid the classic mistakes that make tourists miss their refund completely.
The UAE operates an official “Tax Refund for Tourists Scheme” managed by the Federal Tax Authority (FTA) and run on the ground by Planet Tax Free, the exclusive operator of the tourist VAT refund system in the country. Most popular malls and retailers are connected to this system, so when you shop at participating stores and ask for “Tax Free”, your purchase is registered digitally for a future refund.
🌶️ Spicy Tip: Register on Planet’s app or Shopper Portal as soon as you arrive – by 2026 you can even pre‑register before your first purchase to speed things up and check whether you are eligible.
The official UAE guidance clarifies that VAT refunds are only for tourists and visitors, not residents of the UAE. You must be at least 18 years old, visiting for a limited period, and leaving the country with the goods you bought, using an official exit point connected to the refund system.
🌶️ Spicy Tip: If you are staying in the UAE on a residence visa or long‑term permit, you are no longer considered a tourist for VAT refund purposes – plan your big shopping before your status changes if it matters to you.
Not everything you buy in the UAE is eligible for a VAT refund, even if VAT was charged. Only certain goods qualify, and services are generally excluded. The key rule: you must export the goods with you when you leave.
🌶️ Spicy Tip: Ask for “Tax Free” at the counter before paying – if the store is not in the system, you cannot fix it later at the airport.
The tourist VAT refund process is designed as a simple sequence: tag at purchase, validate at exit, choose refund method. If you skip one of these steps, you lose the refund.
🌶️ Spicy Tip: Plan at least 20–30 extra minutes at the airport for VAT validation, especially at peak times – rushing to the gate is how people skip the refund entirely.
The official UAE portal confirms that tourists receive 85% of the VAT they paid, with a fixed fee per tax‑free tag. The remaining 15% covers system and service fees, including a fixed deduction of AED 4.80 per tag.
🌶️ Spicy Tip: To reduce the impact of the fixed AED 4.80 fee, group purchases into fewer, higher‑value invoices when realistic instead of generating many tiny tax‑free tags.
Tourist VAT refunds are available at all main exit points – airports, seaports and some land ports – through Planet kiosks and partner counters. By 2026, more than one hundred self‑service kiosks operate across the country, and tourists can even check available refund options at each site via the Planet app.
🌶️ Spicy Tip: In some malls and hotels, you can start validation at Planet kiosks up to 24 hours before departure, then complete the process at the airport – useful if you expect long queues on your travel day.
Choosing between cash and card refunds affects convenience, fees and how much money you walk away with in practice. The table below summarises typical patterns based on recent guidance.
| Refund Method | How You Get It | Pros | Cons |
|---|---|---|---|
| Cash in AED | Collect at partner exchange counters after validation. | Immediate cash, easy to use for last‑minute shopping or expenses. | Daily cap (e.g. around AED 35,000), may get less favourable FX when changing money again. |
| Card refund | Amount credited back to your credit/debit card. | No cash handling, no daily cap, money goes straight to your account. | Refund may take several days to appear; FX is at your bank’s rate. |
| Digital wallets (WeChat, Alipay etc.) | Instant or rapid credit to supported wallets at some kiosks. | Very convenient for travellers used to mobile payments, especially from Asia. | Not available for all tourists or at all locations; check icons on kiosk screens. |
🌶️ Spicy Tip: Keep all eligible goods easily accessible (not at the bottom of a checked suitcase) until after VAT validation – customs or Planet staff can ask to see them.
🌶️ Spicy Tip: Use the Planet app or Shopper Portal to track your net refund in real time; seeing the total climb makes it easier to decide if a last shopping run is worth it.
🌶️ Spicy Tip: If your departure airport is different from the city where you shopped (for example, shopping in Dubai but flying out of Abu Dhabi), confirm that your exit point has active kiosks before planning your refund strategy.
Want Your VAT Refund to Feel Like a Bonus, Not a Rescue Plan? 🌶️
Use Pickeenoo to compare local prices on electronics, fashion and home items before going on a shopping spree – you’ll know exactly which purchases are good deals even before the VAT refund.
Browse Smart Shopping Deals in the UAE
Combine tax‑free shopping with second‑hand bargains on Pickeenoo, and your “holiday shopping” can become one of the smartest financial moves of your trip.
No – you receive 85% of the VAT you paid, with about 15% retained as administrative fees and AED 4.80 deducted per tax‑free tag.
No – services like accommodation and dining are not part of the tourist VAT refund scheme; only goods exported with you and bought from participating retailers qualify.
If you pass immigration or check in goods without prior validation, you normally lose your right to a refund for those invoices, as the system requires validation while you and the goods are still in the UAE.
The UAE’s tourist VAT refund system in 2026 is generous and surprisingly simple once you know the rules: shop at participating stores, get your purchases tagged with Planet, validate at a kiosk before you leave and choose how you want your money back. You won’t recover every dirham of VAT, but reclaiming 85% of it can turn big‑ticket shopping into a much better deal. Treat the refund as part of your travel plan – not an afterthought at the airport – and your suitcase won’t be the only thing coming home heavier.
Article Length: ~1,800–2,000 words (≈ 8–9 minutes reading time).
Last Updated: January 2026 | Category: Expat Life – Money & Shopping Guides